HOW SOON WILL I RECEIVE MY ORDER FROM JUSTINTOSCOOTERS?
We aim to deliver within Ireland - 5 working days, UK - 7 working days approximately (Mon-Fri), orders placed after noon may take an extra day's delivery. Please note, during busy periods, especially sale time, delivery may take between 7-10 days UK, 7-14 days Europe 10-21 days ROW, we do aim to get your purchase out as soon as possible.
WHERE DO WE DELIVER IN THE WORLD?
We deliver to all Mainland UK, Ireland Channel Island, Europe, Asia and ROW
On rare occasions parcels may go missing, if for any reason you have not received your parcel within 7 days UK - 14 days Europe of-, ordering 21 days ROW please email us info@justintoscooters and allow us 5-8 working days for us to carry out the investigation.
WHAT IS THE DELIVERY CHARGE?
There is a delivery charge of £4.95 to Ireland, €6.95 to Mainland UK, 14.95 to Europe, €19.95 ROW on all full priced orders.
WHAT ARE MY DELIVERY OPTIONS?
You can only specify a different delivery address from your billing address, if it is your place of work. Just fill in your office address details at the checkout when prompted.
CAN I TRACK MY ORDER?
You will be sent an email to confirm that we have despatched your order by standard An Post international. On this confirmation, we will include a batch number to monitor its progress. If for some reason you did not receive a despatched email from us please email our customer service info@justintoscooters with your order number and they will update you on the status of your order.
Your statutory rights are not affected by our shipping or returns policy.